Terms & Conditions

Payment Terms

  1. All jobs require a 50% deposit prior to Digitizing/Templating.

  2. The balance is due when the job is complete.

  3. In the event a portion of the job cannot be completed at the time of installation, due to fitment issues of individual panels, and it is the fault of SoCal AquaTraction, that dollar amount can be held back, with the remainder of the job balance due. Once the replacement panels are installed, the balance is due.

  4. We accept, Visa, Mastercard, American Express and Cash. We do not accept checks. We do not offer net payment terms.

 

Digitizing/Templating Process

  1. All flooring area to be covered needs to be free of dirt and loose items need to be removed prior to the arrival of the digitizer.

  2. The tolerance of the digitizer is 1/8”-1/4”.

  3. If there are any specific design requirements, this must be made known prior to digitizing.

  4. After completion of digitizing, should boat owner make any design changes that require a new scan, there will be a $150 re-digitizing fee plus travel charges assessed.

 

Prior to Installation

  1. Prior to our arrival for installation, the floor must be clean and all items to be removed, as per the attached checklist. We recommend that you have your floor professionally cleaned/detailed before your Aqua Traction floor is installed. SoCal AquaTraction does not detail or prep floors other than what is needed to adhere the pads within the guidelines set forth by the manufacturer’s specifications.

  2. SoCal AquaTraction does not remove existing flooring.

  3. The gap between panels will have a 1/8”-1/2” space between them which will show the floor underneath. It is the responsibility of the Boat Owner to ensure that the floor is ready, according to your expectations.

  4. Please note that Aqua Traction LLC. Incorporates their logo on every floor job. It is a small 4” oval on one pad only. If you would like omit the logo, you must notify us during the digitizing process.

 

Installation Day

  1. SoCal AquaTraction prefers the boat owner be present during installation. If you are unable to be present, we require full access to the vessel, including marina gate access.

  2. In your absence, we require you to be available by phone should any issues arise.

  3. In the event the job cannot be completed due to inability to reach the boat owner for issues to be resolved, a 2nd trip charge will be added to the job total.

 

After Installation

  1. Once floor is installed, photos will be taken and emailed or texted to you. Balance of the job is due immediately.

  2. Once payment is received, you will receive a paid invoice, warranty information and cleaning/care instructions.

 

Logos

  1. Logo size needs to be kept at 24” or less in length and 16” in height.

  2. Laser Logos are clean and crisp but will only change the top color of the pad by a few shades.

  3. CNC Logos are a bit less crisp but will show the bottom color.